Privacy Policy

Last Updated: December 2025

milsiz ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and marketplace platform ("Services"). Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

Personal Data

We collect only the minimum information necessary to provide our Services:

  • Account Information: Name, email address, and password (stored securely using industry-standard hashing)
  • Profile Information: Optional profile details such as bio, avatar, and preferences
  • Contact Information: Shipping address and contact details for order fulfillment
  • Communication Data: Messages sent through our platform and customer support inquiries

Usage Data

We automatically collect certain information when you use our Services:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our Services
  • Referring website addresses
  • Search queries and interactions with our platform

Payment Information

Important: We do not store, process, or have access to your complete payment card information. All payment transactions are processed securely through PCI DSS-compliant third-party payment processors. We only receive confirmation of successful transactions and basic transaction details necessary for order fulfillment. Your full payment card details are never stored on our servers.

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Process and fulfill your orders
  • Facilitate communication between buyers and sellers
  • Provide customer support and respond to inquiries
  • Analyze usage patterns to improve our Services
  • Ensure platform security and prevent fraud
  • Send order confirmations and shipping updates
  • Provide important service updates and security alerts

3. Sharing Your Information

We Do Not Sell Your Data

We do not sell, trade, or rent your personal data to third parties for marketing purposes.

We may share your information with trusted third-party service providers who assist us in operating our Services, including payment processors, shipping providers, and cloud hosting services. All service providers are contractually obligated to keep your information confidential.

4. Security of Your Information

We implement industry-standard security measures to protect your personal data, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure password hashing (bcrypt)
  • Regular security audits and updates
  • Access controls and authentication
  • PCI DSS compliance for payment processing

5. Your Rights

Under applicable data protection laws, you have the following rights:

  • Right to access your personal data
  • Right to rectify inaccurate data
  • Right to erasure (deletion) of your data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal data, except where we are required to retain it for legal purposes.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated Privacy Policy will be posted on our website with a revised "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.